Explore dining options at QPAC all just moments from your seat
Face masks are a requirement of entry at QPAC
and must be worn in foyers and theatres (including during performances). Please bring your own mask with you to the theatre.
Face masks are a requirement of entry at QPAC
QPAC is following the requirements of current health advice from the Queensland and Australian Government. Please see our safety measures and things you must do. If you can’t find the answer to your question or have a general question or comment about this website please contact us.
In line with Queensland Government directives, QPAC is currently operating according to the Government’s COVID Safe Checklist – a site specific COVID Safe Plan is no longer required. The checklist is available here.
Face masks are a requirement of entry at QPAC and must be worn in foyers and theatres (including during performances). Please bring your own mask with you to the theatre. QPAC is operating at 100% capacity under Queensland Government health directives, please be aware there may be patrons occupying the seats directly beside, behind or in front of you during a performance.
Yes, all eligible QPAC staff are fully vaccinated.
If you or any of your booking party are diagnosed with COVID-19 and are required to self-isolate due to COVID-19 you should not attend QPAC. If this is the case for you or any member of your booking party, please contact QTIX prior to the date of your performance to arrange an exchange to later in the season or if an exchange is not possible, a refund will be processed. You can contact QTIX on 136 246 during opening hours. Refunds will not apply if the ticket holder attends the venue, displays COVID symptoms and is asked to leave. Please check our Ticketing Terms and Conditions. Refunds will not be issues for non-COVID related illnesses.
Any cancellations required due to a diagnosis of COVID-19 will be fully refunded in line with the QTIX Ticketing Terms and Conditions of Sale. Patrons should contact QTIX on 136 246 to request a refund. Refunds will not apply to patrons attending a QPAC event who are asked to leave due to displaying symptoms of COVID-19 or failure to comply with COVID-19 guidelines. Check our Ticketing Terms and Conditions.
In accordance with our Conditions of Entry, all visitors enter QPAC at their own risk. Whilst QPAC has implemented all legally required and recommended control measures in relation to the COVID-19 pandemic, by entering QPAC all visitors acknowledge and accept that there currently remains an unquantifiable risk of transmission of COVID-19. All visitors are assumed to have assessed this risk of transmission, including through consideration of their own health condition, in making the decision to attend the centre.
It's not really necessary to get dressed up to come to QPAC. Although if you are coming to an opening night, it is likely that guests will be dressed to attend a special occasion. Usually, smart casual dress is perfect - more formal than you would wear to a barbecue, but less so than you would wear to a wedding. Because all of our theatres are air conditioned, you may want to bring a light wrap or jacket, especially if you are dressed for Brisbane's summer weather.
Face masks are a requirement of entry at QPAC and must be worn in foyers and theatres (including during performances). Please bring your own mask with you to the theatre.
You will be able to find the duration of your event on the event page.
QPAC’s cloakroom facilities will be available to patrons. Signage, floor markings, bollards and staff will direct patrons to stand 1.5m apart when queuing for the cloakroom and hand sanitizer will be available to all patrons. Patrons will be encouraged to limit contact with staff during the cloaking process.
Items larger than A4 must be left at the Cloak Room
Items such as backpacks and oversize items including large handbags and umbrellas present a trip hazard and are not permitted within QPAC theatres.
To avoid delaying your entry to the theatre, we strongly encourage patrons to avoid bringing to QPAC any items larger than an A4 sheet of paper. Backpacks, umbrellas and items – including handbags – larger than A4, must be left at one of our Cloak Rooms.
A large bag is defined as measuring 30cm long and 21cm wide or larger, or a bag that QPAC staff consider to be of an irregular size and which may create an unacceptable risk to the health and safety of patrons if permitted within QPAC theatres.
To ensure the safety and security of all patrons, QPAC reserves the right to inspect all bags and personal belongings that patrons wish to take into the theatres. Searches will be carried out courteously and discreetly.
If you are unsure whether a bag or other item needs to be cloaked, please seek guidance from QPAC Cloak Room staff.
The Performing Arts Car Park is currently closed due to ongoing impacts from flooding. QPAC Patrons are advised to park at the Brisbane Convention and Exhibition Centre car park (entry via Merivale St). All pre paid car parking vouchers purchased for the Performing Arts Car Park will be honoured at this location. A reopening date for the Performing Arts Car Park is yet to be determined.
To ensure physical distancing and the safety of staff and patrons, entry to QPAC foyers and theatres will be directed via signage, floor markings, bollards and staff. QPAC staff will be on hand to answer any patron queries and to assist with patron movement throughout the building.
It is recommended that patrons leave more time than usual to attend a performance at QPAC as movement throughout the foyers and theatres may be slower than normal to allow for physical distancing.
QPAC’s foyer bars will be open for performance times with strict guidelines around queuing and contactless payment strongly encouraged. Staggered and lengthened interval times will limit the number of patrons in the foyers at any given time. For QPAC restaurant opening times and reservations please check here.
Please note that our Performing Arts Car Park (P1) unfortunately remains closed as we await repairs from flood damage. At this stage we are unable to confirm when the car park will reopen.
Although our neighboring State Library and Art Gallery/Museum car parks are now open, and QPAC patrons are welcome to park in these, there is limited capacity. Due to these capacity issues, please note that all pre-paid tickets purchased for the QPAC car park will continue to be honoured at Brisbane Convention and Exhibition Centre (entry via Merivale St - best entry is P2). Please contact the Call Centre on 136 246 with any questions regarding the pre-paid parking.
There is also a range of car parking options within walking distance of QPAC including the South Bank car park (entry via Little Stanley St) and a number of Secure Parking facilities (including SW1 on Cordelia St and Southpoint car park on Tribune St). The Brisbane Convention and Exhibition Centre (BCEC) car park is also close to QPAC, however this facility can become very busy on weekends due to events in the Centre.
Visit our getting here page for more options.
Due to the closure of our Performing Arts Car Park (P1) due to flood damage, please note that all pre-paid tickets purchased for the QPAC car park will continue to be honoured at Brisbane Convention and Exhibition Centre (entry via Merivale St - best entry is P2). Please contact the Call Centre on 136 246 with any questions regarding the pre-paid parking. Visit our parking page for more information.
All patron movement whilst at QPAC will be directed by signage, floor markings, bollards and staff to ensure physical distancing is maintained, where possible. Designated separate entry and exit points will be monitored by QPAC staff and earlier access to theatres will ensure limited interactions between patron groups.
Furniture in QPAC’s foyers and food and beverage outlets has been arranged in line with physical distancing requirements.
QPAC is ensuring more frequent and intense cleaning of all facilities within its venues. Patrons will have regular access to sanitizer and QPAC is encouraging contactless interactions and payment wherever possible. Limited numbers in lifts and bathroom facilities at any given time will be monitored by QPAC staff.
Foyers generally open 90 minutes prior to the performance start time.
Each venue has doors numbered from 1 onwards. Please check your ticket carefully for the correct venue and door number. The Concert Hall and Lyric Theatre share the main foyer off Melbourne Street. On the left hand side as you come up the stairs, you will find the even numbered doors for the Lyric Theatre, while on the right hand side, you will find the odd numbered doors for the Concert Hall. To find the even numbered doors for the Concert Hall, cross the foyer to the Grey Street (Railway) side of the building. To find the odd numbered doors for the Lyric Theatre, cross the foyer to the river side of the building. If you are unsure of how to find your door, please ask an usher.
Depending on current Queensland Health guidelines QPAC’s theatre capacities may vary and there may be patrons occupying the seats directly beside, behind or in front of you during a performance. Face masks are a requirement of entry at QPAC and must be worn in foyers and theatres (including during performances). Please bring your own mask with you to the theatre.
Patrons are strongly encouraged to stay in their allocated seats.
Due to Covid-19, booster cushions/booster seats may not be available. Patrons are encouraged to bring their own soft cushions (not car booster seats) if they are required.
No, due to copyright restrictions, it is not permitted to take any photos or make any recordings of productions.
Patrons are requested to leave the theatre in a staggered manner to maintain a distance of 1.5m from other groups when exiting the theatre for interval or at the end of the performance.
As with entry to the theatres and foyers, patrons will be required to exit via the designated exit points. Signage and floor markings will assist with directions as will QPAC staff.
QPAC staff will be readily available onsite and prior to a QPAC visit via 136 246 and appropriately trained to answer patron queries and assist where necessary.
All patrons holding tickets for an impacted event will be contacted directly and offered refunds or transfers to new dates where performances are able to be rescheduled.
Should your performance be cancelled, QPAC will contact you to advise of the refund procedure.
If the promoter postpones an event, your tickets are valid for the new date/time. If you are unable to attend the new date, there may be limitations set by the promoter as to how refunds will be handled. If you are unable to attend the rescheduled date, and refunds are authorised by the promoter, you will be refunded the full amount paid (including booking fees). For further details please phone 136 246.
Please rest assured all refunds will be processed in due course. Given the volume of refunds we are currently processing this make take a little longer than usual and we ask for your patience. If you purchased your ticket(s) using credit card or PayPal, you will be refunded automatically and do not need to take further action. Please check your bank balance before contacting us.
If your credit card details have changed, please email firstname.lastname@example.org with “changed credit card details” in the subject line, include your name and booking reference number in the email, but do not include your card number and information.
QTIX will contact you using the contact details you supplied when you booked your ticket(s) to organise a refund.
The main Box Office is on the first level through the main entrance at the front of the building (facing Melbourne Street). The Box Office is open from 9am to 8:30pm Monday to Saturday and 2 hours prior to scheduled performances on Sundays. If you have chosen to collect your tickets from the Box Office and you are collecting your tickets more than one hour before your show, the tickets will be available from the main Box Office. You can also use this Box Office for collection of tickets to performances in the Concert Hall or Lyric Theatre within an hour of your performance start time. If you are seeing a show in the Playhouse or Cremorne Theatre, you can collect your tickets from the Box Office at your theatre within an hour of your performance start time.
The Lyric Theatre and Concert Hall are on the Melbourne Street side of the building. The Cremorne Theatre is on the side facing the Brisbane River and the Playhouse faces South Bank, adjacent to the Wheel of Brisbane. Read more information on how to find your theatre.
Yes. QPAC has a range of dining options to suit every taste and budget and all just moments from your theatre seats. More information on dining options.
Each of our four theatres has a cloakroom, with facilities available free of charge to QPAC ticketholders. Please have your performance tickets available for inspection at the cloakroom. All bags – including handbags – larger than an A4 piece of paper, all backpacks, multiple bags, umbrellas and other items including flowers must be left in the cloakroom. Any bag that is cloaked will be inspected.
Under our terms and conditions of entry, QPAC has the right to refuse to cloak any item that is deemed inappropriate.
Cloakrooms open 90 minutes before the start of your performance and close 30 minutes after the performance ends. Any items not claimed within 30 minutes of the end of the performance will be transferred to lost property. They can be reclaimed through QPAC Stage Door.
The Lyric Theatre and Concert Hall cloakroom is on Level M, opposite Box Office. The Playhouse and Cremorne Theatre cloakrooms are on the ground floor of their respective theatres.
The main Box Office is on the first level through the main entrance at the front of the building (facing Melbourne Street).
If you have chosen to collect your tickets from the Box Office and you are collecting your tickets more than one hour before your show, the tickets will be available from the main Box Office. You can also use this Box Office for the collection of tickets to performances in the Concert Hall or Lyric Theatre within an hour of your performance start time. If you are seeing a show in the Playhouse or Cremorne Theatre, you can collect your tickets from the box office at your theatre within an hour of your performance start time.
If you require your tickets to be mailed, they will be processed by the Box Office and delivered by Australia Post standard (regular) mail. Please note, impacts of the pandemic are causing minor delays. Thank you for your patience.
Please note: do not supply a Parcel Locker address. Australia Post have advised the parcel locker system is for the collection of parcels. It is not to be used as a postal address for ordinary mail.
When booking online more than 14 days prior to the performance date, you can choose to have your tickets emailed for you to print at home, mailed to you via Australia Post standard (regular) mail or collect them from the Box Office.
When booking online 14 days (or less) prior to the performance date, you can choose to have your tickets emailed to you. You can show your tickets on your phone, print them at home or collect them from the Box Office.
PWD bookings cannot be made online. Please phone 136 246 to let us know the specific seating arrangements you require and the Box Office staff will endeavour to accommodate your needs and seating requests. All venues ticketed by QTIX have seating areas allocated for people with disabilities and special access needs.
Yes. QPAC offers an Audio Description Service with live descriptions of the visual elements to complement the theatre experience. Find out more about audio-described events at QPAC or phone (07) 3840 7466 to book your ticket.
QPAC is an affiliate of the Queensland Government's Companion Card program. A Companion Card is issued to those with a disability who have a lifelong need for attendant care support in order to participate in community activities and attend venues.
As an affiliate of the Companion Card program, QPAC provides Companion Card holders with a second ticket for their chosen companion at no cost. Find out more about QP
Access to the Companion Card program is only available to Companion Card holders when booking tickets in person, or calling the Box Office on 136 246. For more information on the Companion Card program, visit the Department of Communities website.
If you have forgotten your password you can request to have an activation link emailed to you to be able to reset your password. Simply enter your email address on the password request page and then click on the activation link which you will receive in an email. Follow the prompts on the page to reset your password.
You can maintain your contact information by logging into your account here.
You can go online and change or update your email address by doing the following:
If you experience any problems with your online booking please contact us.
Yes. When booking online you are able to select your seats by clicking on the section you would like to sit in on the seating plan (stalls or balcony). The section will highlight when you place the cursor over it if it is available. You can then select from available seats in your chosen section. You can choose your own seating for the majority of events at QPAC.
You are trying to select a seat that leaves one or three seats vacant beside you. Please try again by selecting a coloured square next to a grey (unavailable) square, without leaving a vacant seat.
It is a condition of sale that there are no refunds, cancellations or exchanges once bookings have been confirmed. This is in line with the LPA Code of Practice for Event Ticketing in Australia.
Because we operate a 'real-time' booking system we are unable to hold tickets for patrons. From the time you click to 'confirm your ticket selection', you will have 10 minutes to complete your transaction before your tickets (and held seats) will be released.
If concession and children's tickets are available for an event this information will be listed on the event page on the website. Please note that ushers or Box Office staff have the right to request and see the appropriate identification and proof of age when presented with a concession or child's ticket.
The timing of an official opening night for a performance at QPAC is often at the discretion of the Producer or Promoter of that performance. The opening night date and time may not be finalised when tickets first go on sale. There may or may not be performances that occur in the season prior to opening night. At times performances prior to an official opening night may be labelled a "preview performance". However many major touring productions may simply have full-priced performances available prior to their official opening night event based on a timing preference for that event. Some productions may even choose not to have an official opening night event. If you specifically want to know whether the performance you are buying tickets for is an official opening night, a preview performance or a performance that falls before the official opening night we recommend you contact the Box Office on 136 246.
As QTIX is currently transitioning to a new ticketing system, for a limited time we are unfortunately unable to offer gift vouchers for purchase.
Should you wish to purchase tickets to a QPAC show as a gift, please give us a call on 136 246 and we are certainly able to process this for you. If the gift recipient needs to change the date or time of a performance on the tickets gifted, our QTIX team are able to do so if availability permits.
If purchasing tickets as a gift, please advise the QTIX team member assisting you so we can add an exchange authorisation note to the booking to enable the recipient to make changes.
We hope to be able to reinstate our popular gift vouchers as soon as possible in the new year.
Gift vouchers can be redeemed online, by phone on 136 246 and also in person at the Box Office. Gift vouchers are valid for three (3) years from the date of purchase. As QTIX is currently transitioning to a new ticketing system, for a limited time we are unfortunately unable to offer gift vouchers for purchase.
Do not put your credit card number in again as you may be charged twice. Call the Box Office straight away on 136 246 and the operator can check whether your card has been charged, and if not make the booking for you.
QPAC accepts Paypal and most major credit cards including American Express, Visa, MasterCard and Diners Club. Valid QPAC Gift Vouchers may be redeemed online as well as specific event gift vouchers (for that event only). Be assured that the QPAC website provides a secure online transaction site, where your credit card details are safe to send over the internet. If you do not hold a credit card, have a PayPal account or QPAC Gift Voucher, please phone 136 246 to find out about alternative purchase options.
A transaction fee applies to the purchase of tickets for events at QPAC venues. This fee applies per transaction regardless of number of tickets purchased in that transaction. The fee is irrespective of the ticket price/s set out for the ticketed event. The transaction fee covers the base costs associated with the provision of ticketing services for QPAC bookings made online, over the phone in person at a QPAC Box Office, or at any QTIX outlet. Specifically, the transaction fee supports the provision of QPAC’s ticketing services and ticketing administration. This includes but is not limited to the human and digital resources and development of those resources to consistently deliver and grow the efficiency of ticketing services for purchasers. The transaction fee is always detailed separately to the ticket price so that ticket purchasers can see this transparently. Selected ticket delivery methods may incur an additional charge.
QPAC recognises that some patrons choose to re-sell their tickets. We discourage this practice, as authenticity is only guaranteed where tickets are purchased directly from QPAC or an agreed provider.
The Information Privacy Act prohibits QPAC from disclosing patrons' personal information to third parties. Accordingly, QPAC will only discuss specific booking details (including refunds or patron information) with the original ticket purchaser.
The re-sale of any tickets at a premium or for commercial purposes without QPAC or the Presenter's prior written consent is a contravention of our conditions of ticket sale.
Any ticket sold in contravention may be cancelled without refund and the bearer of the ticket may be denied admission.
Any ticket purchase through an unapproved provider is made entirely at the purchaser's own risk.
QTIX is the official ticketing service for events at QPAC. Selected packages are sold through authorised resellers only.
Any tickets sold through unauthorised sales channels may be seized or cancelled without refund or exchange. The bearer of the ticket may be denied admission.
Unauthorised sales channels include Viagogo, eBay and Gumtree. Visit our facts page for more information.
Please phone 136 246 as soon as possible. In most instances we will arrange for a Lost Ticket Pass (replacement tickets) which can be collected from the Box Office on the day of the performance only. The theft of tickets should be reported to the police. Please note that General Admission tickets will not be replaced.
We recommend checking that you have the current version of Adobe Acrobat Reader. To download the latest version, go to https://get.adobe.com/reader/. (Don’t worry, it’s safe, easy and free to download.)
For your convenience we display all our events, packages and extras on the website. You can search for what you are interested in by searching by keywords, interests or date ranges.
You can register online for QPAC What's On, our fortnightly newsletter. That keeps you up to date with QPAC shows, special and priority offers that may be available from time to time. The QPAC website provides information on shows on sale and allows you to book online. Simply use the event search tool at the top of the QPAC homepage in order to search for events on sale.
Make sure you check your junk folder first as email programs can easily mistake emails you have requested to receive for junk mail and automatically put them in your junk folder. Add email@example.com to your address book or safe sender list now to ensure you don't miss out on news, updates and special offers from QPAC.
We will endeavour to respond to your query as soon as possible, however, this may take a little longer than usual given the volume of queries our team is currently processing.
Opened in 1985, QPAC is Queensland’s largest arts centre and employer of arts workers. Administered by the Queensland Performing Arts Trust (QPAT) and the responsibility of the State’s Minister for the Arts, QPAC employs more than 100 permanent staff and in excess of 350 casual staff. As a Statutory Authority, a board oversees the Trust and is bound by the QPAT Act 1977.
QTIX is a Queensland-based ticketing services provider that is owned and operated by QPAC. Tickets to all QPAC events are sold through QTIX. Tickets can be purchased by phone, online or mail as well as in person at the QPAC Box Office and other ticket outlets. QTIX also provides ticketing services for events staged in venues other than QPAC.
We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors – our First Nations Peoples – gives strength, inspiration and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Queensland.