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Contact Us

Do you have a question or comment?

You’ll find the answer to many of your questions in our Frequently Asked Questions. Or, if you are new to QPAC, please check out our useful tips section. This will help you prepare for your visit and have a great experience.

If you would like to leave feedback on your visit to QPAC, the service you experienced, or about this website, please complete our feedback form.

Contacting QPAC

Following current health warnings on social distancing, the QPAC call centre is currently operating with a skeleton staff. We apologise for any delays and thank you for your patience.

Please be assured all refunds will be processed in due course. The majority of these will be processed automatically so please check your bank balance to see the refund. There is no need to contact QTIX unless your details have changed. If this is the case, please email us at refunds@qtix.com.au with “changed credit card details” in the subject line, include your name and booking reference number in the email, but not your card number and information.

Given the volume of refunds our team is processing at present this may take a little longer than usual and we ask for your patience.

For general enquiries, please contact us at info@qtix.com.au. We will endeavour to respond to your query as soon as possible.

Ticketing Enquiries and Opening Hours

For queries relating to a booking, or if you wish to purchase a ticket, contact us on:

Tel: 136 246 (cost of a local call from anywhere in Australia); +61 7 3842 9505 (for calls from outside Australia only).

Email: info@qtix.com.au and include your name and booking reference number.

Please refer to the trading hours below.

Monday 14 Sep to Thursday 17 Sep – 9am to 4:30pm
Friday 18 Sep to Saturday 19 Sep – 12:30pm to 8pm
Sunday 20 Sep – Closed
Monday 21 Sep to Thursday 24 Sep – 9am to 4:30pm
Friday 25 Sep to Saturday 26 Sep – 12:30pm to 8pm
Sunday 27 Sep – Closed

Group and School Sales

If you have a group of 10+, our Group Bookings team can help. Submit your group booking request or school group booking request online at groups@qtix.com.au.

General Enquiries

For all general enquiries, please check our FAQs, submit your feedback online or email us at info@qtix.com.au.

Restaurant Bookings

The Lyrebird is currently closed. For enquiries please email taste@qpac.com.au.

Functions & Events

Are you looking to book a venue for your next event at QPAC? Please complete the Functions Enquiry form and one of our friendly staff will be in touch shortly.

Backstage Tours

Our tours are currently suspended. To make a query regarding a backstage tour you have booked or a future tour, please email tours@qpac.com.au.

Venue Hire

Are you looking to bring your next event to QPAC? Please complete the Venue Hire Enquiry form. Alternatively, you can contact us on venuesales@qpac.com.au to discuss your venue hire needs.

Working at QPAC

Find out more about working at QPAC or have a look at our current career opportunities. For general HR enquiries, please contact us on: hr@qpac.com.au.

Right to Information

For more information on Right to Information visit the Right to Information section of our website or visit the Queensland Government website. Alternatively, you can contact us via our enquiry form.