Guidance for visitors with mobility difficulties or other access issues

QPAC is dedicated to being welcoming, accessible and inclusive for the widest possible audience

QPAC provides a range of services, facilities and programs to enable all visitors to attend performances and participate in programs. With advance notice QPAC can accommodate a range of individual needs and we strongly encourage visitors to notify staff of any individual needs at the time of booking.

Mobility Difficulties

Your visit to QPAC may involve some stairs. If you use a wheelchair or require assistance due to mobility difficulties, please call 136 246 to book accessible seating.

Each theatre has lifts which assist patrons with mobility difficulties to access all foyers.

QPAC has a number of wheelchairs available for patron use. These are available from staff at each designated visitor drop off area listed below.

Parking and Drop Off

Click here to view expanded map parking near QPAC.
Parking at QPAC

Patrons in wheelchairs or who have difficulty walking can be set down at the designated drop off zones on Grey St (both southbound and northbound). The southbound drop off zone just outside QPAC is the best option for Lyric Theatre, Concert Hall and Cremorne Theatre performances.

There is also a PWD drop zone accessible on Russell Street, which is best for Playhouse performances. Although Russell St is currently closed to general traffic due to construction works, PWD drop off is still available via traffic control attendants.

Please be aware that the set down areas have limited capacity and we recommend you allow sufficient time for possible delays.

After dropping off in these zones, parking is then available in all car parks close to QPAC, see the map above for directions to access these options.

Parking for people with mobility difficulties is available in all car parks.

Wheelchair Seating

All QPAC venues have dedicated seating options for patrons in wheelchairs and their guests.

In order to ensure the best possible experience, it is essential we obtain all necessary information at the time of booking. For this reason, bookings for wheelchair seating can only be made in person at the Box Office or by calling 136 246.

Accessible Toilets

Wheelchair accessible toilets are located on ground level, Mezzanine, Lower Minstrel and Levels 2 and 4 of the Lyric Theatre and Concert Hall foyers and Level 1 for the Playhouse and Cremorne Theatre foyers.

Companion Card

QPAC is an affiliate of the Queensland Government's Companion Card program. A Companion Card is issued to people with a disability who have a lifelong need for attendant care support in order to participate in community activities and attend venues.

As an affiliate of the Companion Card program, QPAC provides Companion Card holders with a second ticket for their chosen companion at no cost.

Access to the Companion Card program is only available to Companion Card holders when booking tickets in person at the Box Office, or calling 136 246. The cardholder must provide their Companion Card details when making bookings.

For more information on the Companion Card program, visit the Department of Communities website.

Guide, Hearing and Assistance Dogs

QPAC welcomes patrons accompanied by guide, hearing or assistance dogs and our staff are trained to meet the needs of support dogs and their handlers.

Please notify the Box Office staff at the time of your booking if you are visiting QPAC accompanied by your support dog.

Hearing in the Theatre

All theatres are equipped with Sennheiser Infra-Red Sound Reinforcement. This system can assist patrons with all levels of hearing impairment including hearing aids.

The Sennheiser equipment can be obtained, free of charge, from any cloakroom.

Please notify us when making a booking on 136 246 or by calling Reception before you arrive on (07) 3840 7400 and our Front of House staff will ensure the system is ready for you to collect when you arrive.

Auslan Interpreted Performances

Selected performances are professionally signed by Auslan interpreters. Bookings for Auslan interpreted performances are made through QPAC Group Sales: (07) 3840 7466 (Monday-Friday, 9am-5pm) or

Queensland Ballet’s Li’s Choice Post Performance Q&A
Saturday, 18 June 2022, 1:30pm

Saturday, 16 July 2022, 3pm

Opera Queensland’s La Traviata
Thursday, 21 July 2022, 7:30pm

Room on the Broom
Friday, 19 August 2022, 9:30am

Queensland Ballet’s Manon Post Performance Q&A
Saturday, 8 October 2022, 1:30pm

Opera Queensland’s The Call & the Human Voice
Wednesday, 21 September 2022, 7pm

Queensland Ballet’s The Nutcracker Post Performance Q&A
Saturday, 10 December 2022, 1:30pm

Captioned Performance

There are currently no captioned performances scheduled.

Simply download the GoTheatrical app to access live captions on your mobile or tablet device.

Call QPAC Group Sales (07) 3840 7466 or email

Audio-Described Performances

Audio-described performances for patrons who are blind or have low vision. To purchase tickets to these audio-described performances phone QPAC group sales (07) 3840 7466 Monday to Friday 9am to 5pm or email

Saturday, 16 July 2022, 3pm

Bangarra Dance Theatre – Terrain
Saturday, 13 August 2022, 1:30pm

Room on the Broom
Friday, 19 August 2022, 9:30am

Queensland Ballet’s Manon
Saturday, 8 October 2022, 1:30pm

Queensland Ballet's The Nutcracker
Saturday, 10 December 2022, 1:30pm

Opera Australia Aida
Saturday, 16 December 2023, 12:30pm

NWA = Night with Artists = post show Q&A with cast

Relaxed Performance

Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

Loop The Loop
Saturday, 21 May 2022, 1:30pm

Carnival of the Animals
Friday, 1 July 2022, 9:30am

Room on the Broom
Friday, 19 August 2022, 9:30am

Queensland Ballet’s The Nutcracker
Friday, 16 December 2022, 1:30pm




Acknowledgement of Traditional Custodians

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors – our First Nations Peoples – gives strength, inspiration and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Queensland.