Connecting safely at QPAC

Updated: 14 April 2022

The wellbeing of all QPAC visitors, artists and staff is our priority and with this in mind we encourage you to read through the following information about our health and safety measures prior to your visit.

Masks are not mandatory at QPAC however, we strongly recommend you bring a mask with you to the theatre for use where physical distancing is not possible. QPAC is operating at 100% capacity under Queensland Government health directives, please be aware there may be patrons occupying the seats directly beside, behind or in front of you during a performance.

Information on this page is subject to change and will be updated accordingly in line with government guidelines.

Things we need you to do

Things we need you to do

  • From 14 April 2022, you are no longer required to provide proof of your vaccination status to be able to enter QPAC
  • Observe physical distancing where possible when moving about in the foyers and public areas of the venue
  • Masks are not mandatory at QPAC however, we strongly recommend you bring a mask with you to the theatre for use where physical distancing is not possible
  • If you have tested positive for COVID, please stay home and contact our QTIX team 136 246 prior to the day of your performance where possible to arrange an exchange to later in the season or if an exchange is not possible, a refund will be processed

Feeling unwell

Feeling Unwell?

If you or any of your booking party are diagnosed with COVID-19, are required to self-isolate due to COVID-19 you should not attend QPAC. If this is the case for you or any member of your booking party, please contact QTIX prior to the date of your performance to arrange an exchange to later in the season or if an exchange is not possible, a refund will be processed. You can contact QTIX on 136 246 during opening hours. Refunds will not apply if the ticket holder attends the venue, displays COVID symptoms and is asked to leave. Please check our Ticketing Terms and Conditions.


Hygiene

Hygiene

  • Please pay by card wherever possible to avoid handling cash
  • Hand sanitiser is available at hygiene stations in foyers and outside lifts
  • Option to present your ticket on your phone
  • Disinfection of seating and touchpoints before each performance
  • Increased cleaning of foyer spaces and handrails
  • Increased cleaning of bathrooms

In accordance with our Conditions of Entry, all visitors enter QPAC at their own risk. Whilst QPAC has implemented all legally required and recommended control measures in relation to the COVID-19 pandemic, by entering QPAC all visitors acknowledge and accept that there currently remains an unquantifiable risk of transmission of COVID-19. All visitors are assumed to have assessed this risk of transmission, including through consideration of their own health condition, in making the decision to attend the centre.

 

QPAC NOW

Acknowledgement of Traditional Custodians

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors – our First Nations Peoples – gives strength, inspiration and courage to current and future generations, both Indigenous and non-Indigenous, towards creating a better Queensland.