At QPAC, we strive to provide a welcoming and inclusive experience for all visitors. We offer a range of services, facilities, and programs to ensure that everyone can attend performances and participate in our programs. We encourage visitors to inform our staff of any individual needs they may have at the time of booking.
Here's some important information to ensure your visit is comfortable and enjoyable:
Parking and Drop-off Locations
For information on parking and drop off locations around QPAC, please review the information on our getting here page.
All our venues have dedicated seating options for patrons using wheelchairs and their guests. You can enjoy the performance from specially designed wheelchair-accessible seating areas. Give us a call on 136 246 to discuss the best seating options for your needs.
We have Listentech and ListenRF assistive listening system available. Please notify us when making your booking by calling 136 246, to ensure that the appropriate system is ready for you to collect from the Cloakroom before your performance. Access to this equipment is free of charge.
Guide, Hearing and Assistance Dogs
We welcome patrons accompanied by guide, hearing, or assistance dogs at QPAC. Our staff is trained to meet the needs of support dogs and their handlers. Please notify the Box Office staff at the time of your booking if you plan to visit QPAC with your support dog.
Some Auslan Interpreted and all Relaxed performances can be booked online.
For Queensland Theatre's Auslan Interpreted and Audio Described performances please call Queensland Theatre's Ticketing Team: 1800 355 528 (Monday-Friday, 9:30am-5pm) or email@example.com.
Audio-described performances are available for patrons who are blind or have low vision.
Auslan Interpreted Performances
Selected performances are professionally signed by Auslan interpreters.
Simply download the GoTheatrical app to access live captions on your mobile or tablet device.
Relaxed Performances are for anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma. These can be booked online.
Tactile tours are conducted at the discretion of the promoter, providing a unique opportunity for blind and low-vision patrons to explore props and costumes while listening to the cast and crew as they eloquently describe the visual elements of the production. These tours typically commence 90 minutes prior to the scheduled performance start time.