QPAC

Accessible toilets are located in the following areas within QPAC:

• Lyric Theatre and Concert Hall: Mezzanine, Lower Minstrel, and Levels 2 and 4
• Playhouse: Level G, 2 and 3
• Cremorne Theatre: Level 3
• Glasshouse Theatre: Level 2, 4 and 5

QPAC is located at the Cultural Precinct, Cnr Grey and Melbourne Street in South Brisbane, QLD. QPAC has five major venues including the Lyric Theatre, Concert Hall, Playhouse, Cremorne Theatre and Glasshouse Theatre (set to open in early 2026). QPAC has three food outlets: Storytellers, tomtom and the Lyrebird restaurant. QPAC has an outdoor stage located on the Melbourne Street Green.

QPAC offers the following services to patrons who are d/Deaf or Hard of Hearing. These services are available in select venues.

QPAC provides services to improve listening clarity in noisy environments. The systems outlined below amplify the audio of the performances to assist patrons in venues. Please notify us when making a booking by calling 136 246 or email info@qtix.com.au to ensure that the appropriate system is ready for you to collect from the cloakroom.

ListenTech is an assistive technology that uses radio frequency to transmit sound. The device is designed to function with telecoil-equipped hearing aids or cochlear implants. QPAC staff will be available to demonstrate the technology and answer any questions you may have.

Patrons who are d/Deaf, Hard of Hearing or have a speech/communication difficulty can use the National Relay Service (NRS) at no cost. 

Step 1. Make contact through your preferred NRS call channel detailed on NRS call numbers and links. 
Step 2. Provide the NRS with the QPAC Box Office number 136 246. 

Auracast is a new assisted listening technology that broadcasts audio with full venue coverage. It is installed in the Lyric Theatre, Concert Hall and Playhouse and is now available to patrons. 

Auracast receivers can be collected from the cloakroom prior to the performance. These are provided with headphones or a personal induction loop.

Auracast-enabled hearing devices can directly connect to the signal via settings, please refer to your Audiologist for advice and instructions on your particular device.

Our staff is trained to meet the needs of assistance animals and their handlers. Please notify the Box Office staff at the time of booking if you plan to visit QPAC with your assistance animal.

The following animals are permitted inside QPAC:

• Guide, hearing and assistance dogs that are trained and certified in accordance with the Guide, Hearing and Assistance Dogs Act 2009 (Qld) with an identity card issued in accordance with that Act. This includes a guide, hearing and assistance dog under training.
• Animals that meet the assistance animal requirements as outlined in the Disability Discrimination Act 1992 (Cth) (“assistance animal”), being animals that assist a person with a disability to alleviate the effect of the disability and meets standards of hygiene and behaviour that are appropriate for an animal in a public place, with an approved assistance animal pass.

To support and raise awareness of patrons with a non-visible disability QPAC is a proud member of the international Hidden Disabilities Sunflower program. 

Wearing a Sunflower is voluntary. By choosing to wear a Hidden Disabilities Sunflower, you can signal to our trained staff that you may need assistance or a little extra time during your visit.

The most convenient parking option for visitors to QPAC is the Performing Arts Car Park (P1), located as part of the Cultural Centre car parks, accessible via Stanley Place.

Parking availability can be limited during peak times, so it is advisable to arrive early or consider pre‑paid parking which is also available at Performing Arts Car Park (P1).

Cultural Centre car parks
Managed by Arts Queensland, the Cultural Centre offers three undercover car parks.

• Car park 1 (P1) offers the best parking for Queensland Performing Arts Centre, including 16 accessible parking spaces. Pre‑paid parking is accepted at this car park. Access to the Cremorne Theatre and Playhouse directly from the P1 car park opens 1 hour before the performance. Access to the Cascade Court and the main entrance to QPAC is open.
• Car park 2 (P2) offers the best parking for Queensland Art Gallery and Queensland Museum, including 13 accessible parking spaces.
• Car park 3 (P3) offers the best parking for the State Library Queensland and Gallery of Modern Art, including 6 accessible parking spaces.

Drop Off/Pick Up

They are located on both sides of Grey St (on the QPAC side of Grey St and opposite QPAC just beyond the South Brisbane Railway Station before the Melbourne St intersection). Pedestrian access is available to QPAC from both Grey St and the riverside of the building.

The southbound drop-off zone is the best option for Lyric Theatre, Concert Hall, and Cremorne Theatre performances. The northbound drop-off zone is located opposite Grey St outside the South Brisbane rail station towards Melbourne St.

There is a patron accessible drop-off zone on Russell Street, which is best for Playhouse performances. The Russell St drop-off zones are currently under traffic control and will allow access for vehicles to drop off patrons with accessibility needs.

An alternate drop-off zone close to Russell St (with pedestrian access to the Playhouse) is in place on Grey St opposite the ABC Building near Olio Café at the Brisbane Convention and Exhibition Centre. Those with specific access needs may be provided with access dependent on construction activities.

Please be aware that the set-down areas have limited capacity, and we recommend you allow sufficient time for possible delays.

There are wheelchair spaces at all performances, subject to availability. Bookings can be made via phone by calling 136 246.

Accessible theatre seats, for customers wishing to transfer out of a wheelchair into a theatre seat, are available in designated locations in the Lyric Theatre and Concert Hall. We need a minimum of 24 hours’ notice if you wish to transfer out of a wheelchair into one of these locations. This will assist our team to safely prepare your seating allocation to best meet your needs before your arrival. Please contact us by calling 136 246 to discuss availability and to book your seat.

Our team is not able to assist visitors in transferring to seats, or provide personal attendant services.