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What are the terms and conditions of the Friends of QPAC Membership?
You can view the terms and conditions of Friends of QPAC Membership here.
What is the term of a Friend of QPAC Membership?
The term of your Friends of QPAC Membership will depend on your time of purchase. Friends of QPAC Membership begins from 1 January 2024 after QPAC receives your Membership fee and runs until 31 December 2024.
Can I buy a Friends of QPAC Membership as a gift for someone else?
Gift Certificates for Friends of QPAC Memberships are not currently available for purchase. You can however purchase a QPAC Gift Certificate and suggest to the gift recipient they use it to purchase a Friends of QPAC membership.
Friends of QPAC Benefits and how to redeem
Priority Access - Keep an eye out in your inbox for Member Alerts which will include priority booking access and special offers. These member alerts will be sent to the email used to purchase the membership.
What is a priority booking period?
Priority booking periods relate to the advance notice that Friends of QPAC Members will have access to purchase tickets to events before they go on general sale. The length of time before the tickets go on general sale varies from event to event. You will be notified about priority booking periods by email.
Due to the varied nature of events at QPAC and existing contractual arrangements of major producers and productions, we cannot guarantee priority booking for every event. Please note that Friends of QPAC Membership does not guarantee tickets will be available as on occasion tickets can sell out during priority booking.
How do I collect my drink vouchers?
Your two complimentary drink vouchers will be available for you to collect at the Main Box Office, Mezzanine level, QPAC. Please refer to Box Office opening hours.
How do I use my drink voucher?
Please present your complimentary drink voucher(s) at any of QPAC’s foyer bars. Select from a glass of house wine, a coffee or tea, a local beer, or a soft drink at our foyer bars.
How do I reserve my place for a tour?
The opportunity to reserve a place for a tour will be made available prior to each tour throughout the year. You will receive an email to notify you of the tour details along with the option to reserve your spot on the tour. To ensure an intimate backstage experience, capacity of these tours will be limited. Attendance will be reserved first come, first served.
How often can I attend a tour?
To allow all Friends of QPAC members the opportunity to attend a Tour, each member will be able to attend one tour only and your attendance will be reserved on a first come first served basis.
How do I reserve my place at a special event?
The opportunity to reserve a place for a special event will be made available prior to each event throughout the year. You will receive an email to notify you of the event details along with the option to reserve your spot at the event.
How often can I attend a special event?
The special events will be open to all members and as each event will be unique, members are encouraged to attend as many events as they can throughout the year.
How do I use the dedicated members line?
The dedicated members phone number will be provided to you once a membership has been purchased and can be used to prioritise your call in the queue when making your next booking.
How do I save on concerts?
The exclusive promo code to receive a 10% discount off Adult and Concession A and B Reserve tickets for Queensland Symphony Orchestra 2024 season events in the Concert Hall, QPAC and the Conservatorium Theatre, Griffith University will be provided to you once a membership has been purchased and can be activated when making your next booking.
Managing your Friends of QPAC Membership
I’ve changed my email address; what should I do?
To change your email address please phone the Membership line or send an email to members@qpac.com.au.
How do I renew my Friends of QPAC Membership?
At the end of each calendar year, a Friends of QPAC Membership will become available to purchase for the following year.
Can I cancel my Friends of QPAC Membership?
Subject to any rights you may have under the Australian Consumer Law, there is no cancellation or refund of Friends of QPAC Membership mid-term. Your Friends of QPAC Membership will automatically expire at the end of the calendar year.
Can I lend my Friends of QPAC Membership to someone else?
Friends of QPAC Membership belongs to the named Member only.
Past QPAC Gold and Silver Membership
Why does the new membership not include a waived transaction fee and mail fee, discounted pre-paid parking and 10% dining discount?
We listened to your feedback and recognised QPAC members value benefits offering a connection and a closeness to the arts. With this in mind, the Friends of QPAC membership program has been specially curated to include special events and tours to place you at the heart of QPAC and celebrate our shared love of live performance.
We also understand the desire to be amongst the first to know with access to priority booking periods, so we made sure this benefit remained in place.
Why don’t I receive a membership card?
A membership card is no longer required to receive the benefits of the membership.
Why does my MEMBER promo code give me an error message?
The MEMBER promo code is associated with the former QPAC membership model which is no longer active.
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Note: Please keep in mind that all responses are subject to updates as we refine our processes and systems. If you have further questions or require additional information, feel free to reach out to our dedicated membership support team.
More about QPAC
About
For over three decades, QPAC has been dedicated to enriching lives and nourishing the creative spirit.
Corporate Information
Find out more about QPAC, its policies, its strategic plan and annual reports.
Engage
At QPAC we believe that art has the ability to inspire, transform, and connect communities, and we are committed to making the arts accessible to all.
Support
Support QPAC to help nurture and celebrate Queensland's rich artistic heritage while fostering innovation and creativity for the future.