COVID-19 FAQs and performance updates

Following the announcement by the Queensland Premier relaxing Greater Brisbane’s COVID-19 restrictions from 1am 22 January, QPAC theatres are once again operating at 100% capacity. This means theatres will no longer be ticketed in a checkerboard style with seats left vacant between booking groups and there may be patrons occupying the seats directly beside, behind or in front of you during a performance. Masks are not required however patrons may choose to wear masks when they feel social distancing cannot be achieved.

Wearing a mask is recommended in situations where you may not be able to maintain physical distancing such as entering and exiting theatres or moving through areas where lots of people are gathered. Keep a mask with you, so that if you get into one of those situations, you have some added protection. 

QPAC’s cloakroom facilities will be available to patrons. Signage, floor markings, bollards and staff will direct patrons to stand 1.5m apart when queuing for the cloakroom and hand sanitizer will be available to all patrons. Patrons will be encouraged to limit contact with staff during the cloaking process.

The Performing Arts Car Park facility remains open and payment can be made on entry by credit card only (Visa or MasterCard). No cash payments are accepted. Please visit our parking page for further information.

To ensure physical distancing and the safety of staff and patrons, entry to QPAC foyers and theatres will be directed via signage, floor markings, bollards and staff. Designated separate entry and exit points will always be clearly signed and monitored by staff. QPAC staff will be on hand to answer any patron queries and to assist with patron movement throughout the building.

It is recommended that patrons leave more time than usual to attend a performance at QPAC as movement throughout the foyers and theatres may be slower than normal to allow for physical distancing. 

QPAC’s foyer bars will be open for performance times with strict guidelines around queuing and contactless payment strongly encouraged. Staggered and lengthened interval times will limit the number of patrons in the foyers at any given time. For QPAC restaurant opening times and reservations please check here.

In line with COVID Safe requirements, QPAC has introduced a new system of gathering the contact details of all patrons at the time of booking. Whether booking online or over the phone, all bookers will be required to provide contact details for themselves and their guests prior to completing their transaction.

Patrons who booked tickets prior to COVID-19 or before this system was in place will be contacted via email in the lead up to their scheduled event and be required to provide contact details for themselves and their guests.

Any change in guest details from time of booking to attending QPAC must be updated by logging in to your online account dashboard on the QPAC website or by calling 136 246 prior to the scheduled performance date.