Performance cancellations
Novel Coronavirus (COVID-19) update
Last updated: Thursday, 21 May 2020 at 3pm
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QPAC Call Centre
Following current health warnings on social distancing, the QPAC call centre is closed until further notice.
Please be assured all refunds will be processed in due course. The majority of these will be processed automatically so please check your bank balance to see the refund. There is no need to contact QTIX unless your details have changed. If this is the case, please email us at refunds@qtix.com.au with “changed credit card details” in the subject line, include your name and booking reference number in the email, but not your card number and information.
Given the volume of refunds our team is processing at present this may take a little longer than usual and we ask for your patience.
For general enquiries, please contact us at info@qtix.com.au. We will endeavour to respond to your query as soon as possible.
REFUNDS
- If you purchased ticket(s) using a credit card or Paypal via QPAC, you will receive a refund of the full purchase price. You do not need to take further action.
- If you purchased ticket(s) using cash or EFTPOS, QTIX will contact you to organise a refund.
IMPACTED EVENTS
As restrictions around large-scale gatherings look set to continue for the foreseeable future, QPAC’s theatres remain closed. We endeavour, in collaboration with companies and producers, to reschedule events where possible.
All patrons holding tickets for impacted events will be contacted directly and offered refunds or transfers to new dates where performances are able to be rescheduled.
Please be assured that we will keep in touch with you with any updates to the current closures and we look forward to welcoming you back to QPAC.
A - C
D - J
| Daniel Sloss – Hubris (21 to 22 April) | Postponed to 21 to 22 April 2021 |
| Everybody’s Talking about Jamie (From 13 November) | Cancelled |
| Exposing Edith (19 to 21 March) | Cancelled |
| James Reyne & Mark Seymour (14 August) | Postponed to 18 June 2021 |
L - P
| Marty Rhone presents Sir Cliff & I (28 May) | Postponed to 31 March 2021 |
| Mauthausen (27 April) | Cancelled |
| MEDEA (28 April to 9 May) | Cancelled |
| Milk Carton Kids (17 August) | Cancelled |
| Paris Opera Ballet (1 to 19 July) | Postponed (dates TBC) |
| Penn & Teller (7 to 11 April) | Cancelled |
| Peter Combe Greatest Hits Tour (23 May) | Cancelled |
| Pemulwuy! (10 July) | Cancelled |
| Playlist (20 to 21 May) | Cancelled |
Q - S
T - Z
| The Choir of Man (7 to 18 April) | Cancelled |
| The Four Seasons & Beyond (22 June) | Cancelled |
| The Gospel According to Paul (28 April to 2 May) | Cancelled |
| The Pink Floyd Experience (31 July) | Cancelled |
| The Robertson Brothers Variety Show (17 July) | Cancelled |
| The Tap Pack (30 June to 4 July) | Postponed to 20 to 24 April 2021 |
| The Umbilical Brothers (21 to 26 April) | Postponed to 17 to 22 November 2020 |
| The Wiggles – Fun and Games Tour! (16 to 17 April) | Cancelled |
| Tony Gould Gallery | Closed |
| Tom Gleeson – Lighten Up (14 to 15 May) | Postponed to 14 November 2020 |
| Trixie & Katya Live: The UNHhhh Tour (11 June) | Postponed to 14 July 2021 |
| UQ School of Music – From Darkness to Light: Beethoven 7 (17 May) | Cancelled |
| Urzila Carlson – Token African (26 to 27 June) | Postponed to 2 and 3 December 2020 |
| Wake in Fright (21 to 25 July) | Cancelled |
| West Side Story (From 24 July) | Postponed (dates TBC) |
| World of Musicals (1 May) | Postponed to 15 April 2021 |
| World Science Festival Brisbane (25 to 29 March) | Cancelled |
| WOW Australia – In this Together (2 April) | Cancelled |
All ticket holders for the original performance dates will be contacted by QPAC. If an event is cancelled you will receive a full refund. If an event is postponed you will be able to choose either a full refund or attending a rescheduled performance.
QPAC GIFT VOUCHERS
QPAC will honour all gift vouchers that have expired during our closure (since 14 March 2020). Our call centre is currently closed, but please email us at info@qtix.com.au and we will be in touch.
QPAC MEMBERSHIPS
QPAC will extend all current QPAC Memberships for the length of time of our closure due to COVID-19. Please renew your Membership when due and we will advise further when we have more certainty regarding the duration of the closure.
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